Our Services

ICL helps people living with mental illness, substance use and developmental disabilities live healthier and more fulfilling lives. Our services are built on four-pillars of care — person-centered, trauma-informed, recovery-oriented, and an integrated health model. We break through traditional silos of service and look at the whole person and their full range of health and behavioral health needs.

Through our innovative residential and community-based services in some 100+ programs across the city, we provide people with the support to be better, feel better and live better.

For information on services and eligibility, call (888) 425-0501 or email centralaccess@iclinc.org.

 

How We Help

Our Philosophy of Care

For more than 30 years, we’ve been providing care that is changing lives. And every year, people coming to ICL do get better with us.

Regardless of where they start, we believe all people have the ability to change and grow to lead the most fulfilling and self-supporting life possible. And we stand by each person every step of their journey, regardless of how difficult it may get.

Our Impact

Twice each year, ICL conducts Healthy Living and Satisfaction Surveys where clients provide important information to guide our work.

Year after year, the results show that what we are doing is making a difference.

In 2018, 97% of our behavioral health clients believed they had the power to make changes to improve their physical and mental health. The vast majority said they were able to deal more effectively with daily problems and were more in control of their lives.

These outcomes encourage us to continue on the track of whole health care to achieve greater wellness.

In 2017, SAMHSA (federal office for Substance Abuse and Mental Health Administration) selected ICL as one of only three organizations from around the country for its Excellence in Wellness Award for our impact on the health of people living with mental illness and substance abuse.

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10000

people averting homelessness or hospitalization

500

people able to leave the streets or other unsafe conditions and find support, safety, and a chance to move on to supportive housing

400

people moving from shelters to permanent housing and a real future

272

veterans finding permanent housing and a chance to deal with traumatic experiences, isolation, and disconnection upon returning home

2400

people with mental illness finding secure, safe, supportive housing

From our 2018 Healthy Living and Satisfaction Surveys

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88%

report being connected to family

90%

report being engaged with mental health treatment

97%

said they believe they can make changes to improve their physical and mental health with ICL's help

85%

report having social support

60%

report having social support reduction in ER visits for mental health reasons

65%

reduction in hospitalization for mental health reasons

92%

report being connected to primary care