Success Stories

Jerry Ramos oversees ICL’s Integrated Care division that includes outpatient treatment programs, care coordination, young adult and family housing, outreach and case management, supported employment and the East New York Health Hub. He was promoted to this position in 2019 to provide oversight to ICL’s newly opened Health Hub and to expand integrated care to more effectively address physical and behavioral health issues throughout the agency.

Jerry works in collaboration with five vice-presidents to ensure the effective delivery of a cluster of treatment and support services to individuals, families and children with mental health challenges or at risk of being homeless including the agency’s renowned Family Resource Center. He came to ICL in 2015 after more than 19 years at FEGS (Federation Employment & Guidance Service). He last served as Associate Vice-President for Behavioral Health Residential, New Initiatives and Homeless, overseeing residential programs for people with serious mental illness, substance abuse and chronic health conditions and special employment programs for these populations.

Prior to FEGS, he worked for the New York City Department of Homeless Services and its Human Resources Administration, Adult Services Division. Jerry has a Masters in Social work from Hunter College and certifications in Cognitive Behavioral Therapy (CBT), Recovery and Smoking Cessation, and Special Investigations, among others. Jerry grew up in Puerto Rico. He moved to New York City in 1982 and speaking no English at the time, got his first job as a dishwasher at a Bronx hospital.

An army veteran with a promising college career before mental health challenges became overwhelming, Jazzette was determined to return to a more stable, self-sufficient life. Thanks to her courage and determination and the support of her ICL team, Jazette made a remarkable transformation.

Today she volunteers at the ICL boutique, where she helps homeless women who have been through similar experiences work toward rebuilding their self-esteem. Through this work, she is building professional skills such as inventory management and customer service.

Known for her generous spirit, Jazzette also helps homeless clients get the documents needed to move out of a shelter and into their own housing.

As the pandemic took hold in the early months of 2020, the need for enormous amounts of PPE far outweighed what we could find on our own. Ensuring the safety of thousands of clients and staff was our paramount concern.

In stepped Peking University Alumni Association of New York, whose quick mobilization of support and extreme generosity resulted in the donation of thousands of PPE pieces for our frontline works.

Jerry Ramos oversees ICL’s Integrated Care division that includes outpatient treatment programs, care coordination, young adult and family housing, outreach and case management, supported employment and the East New York Health Hub. He was promoted to this position in 2019 to provide oversight to ICL’s newly opened Health Hub and to expand integrated care to more effectively address physical and behavioral health issues throughout the agency.

Jerry works in collaboration with five vice-presidents to ensure the effective delivery of a cluster of treatment and support services to individuals, families and children with mental health challenges or at risk of being homeless including the agency’s renowned Family Resource Center. He came to ICL in 2015 after more than 19 years at FEGS (Federation Employment & Guidance Service). He last served as Associate Vice-President for Behavioral Health Residential, New Initiatives and Homeless, overseeing residential programs for people with serious mental illness, substance abuse and chronic health conditions and special employment programs for these populations.

Prior to FEGS, he worked for the New York City Department of Homeless Services and its Human Resources Administration, Adult Services Division. Jerry has a Masters in Social work from Hunter College and certifications in Cognitive Behavioral Therapy (CBT), Recovery and Smoking Cessation, and Special Investigations, among others. Jerry grew up in Puerto Rico. He moved to New York City in 1982 and speaking no English at the time, got his first job as a dishwasher at a Bronx hospital.

Richard Anemone joined ICL in November 2019 to oversee the management and operations of ICL’s IDD division that includes 12 small group residences funded by the New York State Office of People with Developmental Disabilities (OPWDD). Richard has more than 30 years’ experience in the mental health field working in various agencies in New York City and on Long island. He has worked with both adults and children with intellectual developmental disorders as well as psychiatric disorders in residential and day treatment programs, school settings, clinics and hospitals. He understands the complexities of serving this population having begun his career as a direct support, working his way up as both an administrator and clinician.

Richard has a Master’s degree in psychology and licensed as a mental health counselor in New York State. In his private practice on Long island, Richard provides counseling as well as training, presentations and technical support to individuals, families, groups and organizations.

Jeanine Costley provides clinical and administrative oversight for eight clinical programs including transitional shelters and community-based services for homeless or formerly homeless adults and families. All programs support clients transitioning from homelessness to independence through integrated mental and physical health services, trauma-informed and recovery- orientated services, with an intensive case management component. She began at ICL in 2011 as clinical director of Tillary Street Women’ shelter; in 2020, Jeanine oversaw the opening of ICL’s fourth and fifth shelters.

Prior to coming to ICL, Jeanine was a psychotherapist at Brooklyn Center for Psychotherapy; psychosocial coordinator at Doctors without Borders; and Clinical Director of Sanctuary for Families. She has worked with Safe Horizon, the Addiction Research and Treatment Corporation, and Urban Resource Institute Domestic Violence Shelter. Jeanine received a Doctorate in Clinical Social Work from New York University in 2018, her MSW from Columbia University School of Social Work, and Post Graduate Certificates in Fundamentals of Cognitive Behavioral Treatment (CBT) and Advanced Trauma Studies and Treatment from Adelphi University and in Advanced Clinical Practice from New York University.

Jeanine is invited frequently as a trainer and guest lecturer on subjects including trauma-informed care for homeless women of color at NYU and Columbia University. At the 2018 Black and Puerto Rican Legislative Conference in Albany, she presented on “Mental and Physical Health Disparities in Communities of Color.”

Sam Miller joined ICL in December 2019 as Chief External Relations Officer. He served for five years as Associate Commissioner of the New York City Department of Health and Mental Hygiene, where he oversaw communications, government and community relations. Sam held a similar position at the New York City Department of Finance from 2002-2010, after getting his start in government as a policy analyst for Manhattan Borough President Ruth Messinger.

Before returning to New York, his home state, Sam was an aspiring journalist and teacher in Washington. He received a BA in English Language and Literature from the University of Chicago and a Master of Public Administration from NYU’s Wagner Graduate School of Public Service.

After obtaining a bachelor’s and master’s degrees in physics from Peking University, Hao Wang received a PhD from MIT and an MPA from Harvard University. He served as Vice President of the Research Foundation for the State University of New York, the country’s largest university-related research foundation and Chief Information Officer of SUNY, its largest comprehensive university system.

Hao was partner/managing director of Accenture, responsible for their healthcare practice in Greater China. He served as deputy commissioner of the New York State Office of Mental Health and was group vice president of Kingmed Diagnostics (Guangzhou), one of the most successful private healthcare enterprises in China. Hao helped draft the industry standard for Personal Health Records for the US health insurance industry. He was an adjunct professor and director of mental health informatics at Columbia University.

David oversees management of 1,500 units of supportive housing and works closely with teams of staff to create the most effective care for all individuals serve. His encouragement of the use of a strengths‐based approach has resulted in people successfully moving through the continuum of housing across the five boroughs.

As Chief Clinical Officer together with ICL’s Chief Medical Officer, David is responsible for setting clinical standards across the agency An expert practitioner and teacher, David specializes in working with young adults newly diagnosed with mental illness. A frequent speaker and published author, David is Adjunct Associate Professor at New York University Silver School of Social Work and Program Surveyor for CARF.

Dr. Summers has extensive executive leadership experience in the public health, health care and social justice arenas, across nonprofit, government, for-profit and academic settings. She previously served as the Chief Operating Officer and Vice President for Communications & Publications at the Guttmacher Institute, where she provided vision and creative input for a large team of communications specialists, editors, writers, and digital and design experts. She was responsible for ensuring the high quality of all products and platforms carrying the Institute’s brand, including a wide array of digital and print publications, the website, data visualization, motion graphics and social media. She conducted numerous trainings and workshops around the globe on how to translate research and data into compelling messages for diverse audiences. Dr. Summers also oversaw the development and implementation of the Institute’s 5-year strategic plan, worked closely with the Board of Directors on governance and communications strategy, and served as a leading representative of the Institute with donors and at conferences/events.

Previous to Guttmacher, Dr. Summers was the Assistant Commissioner of Health Planning at the New York City Department of Health and Mental Hygiene, where she identified policy and programmatic opportunities to improve the City’s health care system, and engaged in research, surveillance and program evaluation to guide and inform departmental priorities. During her tenure there, she led the Take Care New York campaign, including all public relations and communications. Previously, Dr. Summers was the Director of Marketing and Public Affairs at Danco Laboratories, a small pharmaceutical company that manufactures, markets and distributes Mifeprex (the abortion pill) in the United States. She was responsible for all media and public relations, patient and provider education, and product marketing.

Dr. Summers received her DrPH in health policy and administration from the University of Illinois at Chicago, where her research was focused on pregnancy intentions and contraceptive decision making among African American couples. She received her MPH degree from San Diego State University and her BS in biology from the University of Utah.

Howard Goldberg joined ICL in 2002 as Vice President of Quality Assurance and in 2010 was appointed to his current position. Prior to coming to ICL, he managed numerous residential and day programs and quality assurance departments. Since 2006, Howard has been on the faculty of Hofstra University where he teaches in the Masters of Health Administration program and is a graduate school advisor. Since 2010 he has been an Administrative Surveyor for CARF International in multiple divisions. He received a Bachelor’s of Arts degree in Psychology and Political Science and a Master of Arts in Health Administration from Hofstra University.

Jeanie Tse serves as Chief Medical Officer and Vice President for Integrated Health. She provides psychiatric consultation to ICL clinics, school‐based mental health programs, shelters, and ACT teams, as well as to residential and case management programs.

She leads ICL in advancing integrated health initiatives, including a Primary Care Behavioral Health Integration Project funded by SAMHSA (the federal Substance Abuse and Mental Health Services Administration). Her overarching aim is to bridge the gap between academic psychiatry and the clinical challenges of disadvantaged communities. She serves on the faculty of the Columbia and NYU Public Psychiatry Fellowship Programs and is Assistant Professor at NYU School of Medicine.

Nikant Ohri joined ICL in 2013 as Associate Chief Financial Officer. He received his Bachelor of Science degree from SUNY Albany. He is responsible for the management and performance of the financial, human resources, payroll, purchasing and entitlements departments and brings over 15 years of nonprofit experience to the agency.

Pamela Mattel joined ICL as Chief Operation Officer in June, 2020. In a distinguished 35-year career in the non-profit sector, Pam has specialized in the integration of primary health care, behavioral health care, and social determinants of health. Most recently, she was Chief Program Officer of the non-profit Public Health Management Corporation, where she managed more than $300 million in revenue and 3,000 employees. PHMC is a diverse and comprehensive service delivery system made up of primary and behavioral health care, health promotion, child welfare, and social services. She was responsible for the coordination, integration and delivery of services to ensure the highest quality care, advance public health outcomes, foster collaborative relationships, and maximize revenue across all areas.

Prior to joining PHMC, Pamela was the Executive Vice President/Chief Operating Officer of Acacia Network, the leading Hispanic non-profit in the country. Acacia Network serves more than 75,000 New Yorkers annually. Pamela oversaw the Acacia Health Neighborhood, a comprehensive integrated continuum of care including six Federally Qualified Community Health Centers, 32 behavioral health outpatient and residential treatment programs, and the transitional and supportive housing division with more than 4,700 housing units. Pamela has led initiatives to increase access and integrated behavioral and primary health care and was an active participant on the New York State Medicaid Redesign Health Disparities and Social Determinants of Health Subcommittees.

Pamela has taught at Hunter College and York College in New York City and was adjunct professor and faculty liaison for Adelphi University’s School of Social Work Master’s Program. She graduated from Columbia University with a Master’s Degree in Social Work and holds certificates in several post-graduate programs.

David has led ICL in pioneering the use of person-centered, whole health care that leads to improved health outcomes and reduced health care costs. In 2018, this work culminated in the opening of one of the country’s largest and most comprehensive health centers, the East New York Health Hub. Under his leadership, the agency has become one of the country’s leading innovators in helping people with serious mental illness and substance use issues. David was 2018 recipient of the National Council on Behavioral Health Visionary Leadership Award.

During more than three decades at the New York State Office of Mental Health, David served as Deputy Commissioner for Children and Families and secured the largest annual appropriation for children’s mental health services in the state’s history. David later served as CEO of Four Winds Hospital, a private psychiatric system in upstate New York.