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ICL Employees Display Well-Precedented Teamwork During CARF Survey

ICL successfully completed its fifth Commission on Accreditation of Rehabilitation Facilities (CARF) survey. CARF is an independent, international nonprofit accreditor of health and human services that serves at the request of an organization.

The recent CARF survey was the culmination of a year fraught with challenges and changes, but the outstanding employees of the Institute for Community Living kept their eyes on the prize.

The ICL staff did a phenomenal job planning and implementing the schedule for the three day survey to best showcase who we are and why we continue to receive recognition. A few stand-out areas of note that received acknowledgment at the closing conference were:

• Financial Planning and Management

• Risk Management

• Health and Safety

• Performance Improvement

Additionally, ICL received no recommendations in the areas of Community Housing, Outpatient Treatment; and Children & Adolescent services. As Howard Goldberg, Chief Compliance Officer can attest, being an Administrative CARF surveyor himself, “not receiving any suggestions in the aforementioned sections of the standards is a demonstration of excellence not easily achieved.”

No matter their role, together all ICL staff made a difference, evident by the preliminary outcomes and numerous positive comments/findings received from the CARF surveyors at the closing conference.

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About Institute for Community Living

It is Institute for Community Living’s (ICL) mission to help New Yorkers with behavioral health challenges live healthy and fulfilling lives by providing comprehensive housing, health care, and recovery services. We take a trauma-informed approach—meeting the people we serve wherever they are, working together to support them in achieving their goals.

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